Congrats on your new role! Now, please figure out what it is

If I had a dollar for every time a client heard this, I would have, well, a few dozen dollars.

This situation, where somebody gets promoted, but doesn’t exactly get a role description is exceptionally common. And sometimes, they are still expected to do their old job whilst grappling with their new one. And, and, and, just for fun, they’re often unsure how to get clarity without seeming ungrateful and support without seeming too needy.

Clearly, this is not ideal for anyone. So why does it happen? And what can you do about it?

Team development, Leadership, CareerEllie HearneSeptember 3, 2026leadership development

The Opportunity Most Companies Miss

Talented, valued, promoted - and entirely unhappy.

Hard-working, a quick learner, loyal to the company - and looking for a new employer nonetheless.

Given a raise, new responsibilities, and a title bump - and making everyone else miserable.

Three scenarios with a shared root cause: not everyone wants to be a people manager. We break down the challenge and a myriad of ways to address it.

Quiet Quitting | what you need to know

At its best, quiet quitting is about setting healthy boundaries while still delivering on your obligations to your employer.

At its worst, quiet quitting is a violation of trust, a sign that all is not well in your workplace, and a designation that perhaps attracts privileged employees (who can “get away with it”) and a few underperformers, who perhaps finally have a name for their previous approach to work.

In practice, it can be a little of each of these things and more of some others. Ellie Hearne elaborates.

Career, Job Search, Team developmentEllie HearneAugust 24, 2022leadership, culture