Posts in Leadership
The Opportunity Most Companies Miss

Talented, valued, promoted - and entirely unhappy.

Hard-working, a quick learner, loyal to the company - and looking for a new employer nonetheless.

Given a raise, new responsibilities, and a title bump - and making everyone else miserable.

Three scenarios with a shared root cause: not everyone wants to be a people manager. We break down the challenge and a myriad of ways to address it.

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Leaders: Technology ≠ Innovation

“We prize innovation. Just last year we refreshed our digital presence and automated part of our [product development/customer service/tech support] process.”


Improving how you work is seldom a bad thing. Done well, it improves margin and enhances competitiveness.

And technology can help - much innovation hinges on it.

But innovation is bigger than tech, and broader than improving how you do what you already do.

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