Posts in Leadership
The Opportunity Most Companies Miss

Talented, valued, promoted - and entirely unhappy.

Hard-working, a quick learner, loyal to the company - and looking for a new employer nonetheless.

Given a raise, new responsibilities, and a title bump - and making everyone else miserable.

Three scenarios with a shared root cause: not everyone wants to be a people manager. We break down the challenge and a myriad of ways to address it.

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Leaders: Technology ≠ Innovation

“We prize innovation. Just last year we refreshed our digital presence and automated part of our [product development/customer service/tech support] process.”


Improving how you work is seldom a bad thing. Done well, it improves margin and enhances competitiveness.

And technology can help - much innovation hinges on it.

But innovation is bigger than tech, and broader than improving how you do what you already do.

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The Gift Your Employees Actually Want

While an annual bonus or gift is seldom unwelcome, to truly show your team they are appreciated, the most successful organizations also give employees recognition throughout the year and in less-tangible ways.

Doing so shows that you care, makes your people feel meaningfully valued, and creates a culture of high performance.


Read on for more thoughts from our founder Ellie Hearne.

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